All orders are processed and shipped within 24 hours if possible, and by next business day if not. Shipment methods are detailed below:
FREE SHIPPING (USA):
In the US, packaged shipments up to 15 oz will generally be shipped via USPS 1st Class Mail. Packaged shipments of 16oz and over will generally be shipped via USPS Priority Mail. Large or very heavy packages will generally be shipped via UPS or FEDEX Ground. Faster services (USPS Express Mail, UPS 2-Day/Next Day Air) are available on request for additional cost.
INTERNATIONAL:
We DO NOT collect international import duty/taxes and such fees may be due on arrival. Packaged shipments outside of the US and less than 3 lbs will generally be shipped via USPS 1st Class Mail. Larger international shipments will be generally be shipped USPS Priority Mail. USPS Express Mail available on request for additional cost. Very large international packages may require UPS International Service. All services include tracking.
RETURN MERCHANDISE POLICY:
We at HdesaUSA.com are pretty genial about returns, within 10 days after delivery to the customer, no questions asked. We do not charge a restocking fee. So long as the part or parts are returned in the same condition as sent, we will refund your money, less shipping. If we’ve made a mistake and sent the wrong part, we will refund your money including initial shipping. Return shipping costs are the responsibility of the buyer in all cases.
European Union 14 day cooling off period:
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Login to your account here.